Showing posts with label embarrassment. Show all posts
Showing posts with label embarrassment. Show all posts

Monday, July 18, 2011

The Shamed Customer

It's in Italian bitch!

The "customer is always right" has never sat well with me.
I make a very self-conscious customer, in fact. Maybe because I have never been employed in a typical sense. As an 18 year old, I have never worked on a wage. I write for a small town newspaper, so all the grandpas that read every inch of the newspaper really love me. My cat lady neighbor also calls me to tell me how delightful I am.
Because of my unconventional job, I am enamored by minimum-wage workers. I just think about how they stand there all day, answer the same questions all day, and deal with the dumbest rednecks and/or sorority girls.
I really feel like they work harder than I do, and I   also think they have gained wisdom from their trials on the underbelly. Thus, I, the customer, am inferior.

One time in Starbucks, I said, "I would like a medium chai latte, please."
"I don't know what you mean," said the barista, who had a bitch glare that melted through whatever self-confidence I clung to.
"But-but it's there on the menu."
"I don't know what you mean by medium," she said, as her eyes lowered to their size chart.
It was a model of a small, medium, and large coffee cup, but underneath the cups were the size labels of: tall, grande, and venti.
"Oh, I guess I want a grande chai latte," I said.
"Alright, that will be $4.70."
When I recounted the story, in shame that I wasn't aware of correct coffee terms, I got a different perspective.
"You should have called her a fucking bitch, and told her you wanted a fucking medium," said a friend.
From now on, I only use the words small, medium, and large in defiance.

My other incident with customer embarrassment was at the pharmacy. I needed two prescriptions that dealt directly with my vagina. 
I walked up to the counter, praying to whatever God would listen, that a female would take my order.
"Hey! What can I get you?" said a cute, young, and flirty guy named Brad.
"Um, I would like to pick up my nuvaring prescription and, um, I don't exactly know the name of the prescription but it's something like flaan-a-cole or fluc-a-na-zaa." 
I looked like a toddler sounding out words and he only gave me an empty look in return. 
"It's for yeast infections." The secret was out. I just knew he was picturing my sad vagina, as he walked back to fill my prescription. It's human nature. If some guy asked for me to fill a prescription for genital warts, the image of his infected wang would pop into my head uninvited.

Another time, my aunt and grandma surprised me with a full body massage. It was a sweet gift of them. I squealed in excitement and gave them tight hugs, but all I was thinking about was my unshaven legs and armpits. It was the dead of winter in the midwest, I was hibernating.
As I lay on the massage table, with mystery cream covering my face and a zen music playing in the background, I echoed silent apologies to the masseuse.
My legs aren't normally like this, trust me. Go to a happy place and forget about the leg hairs you are now stroking. God and Jesus love you for your selfless acts. 

So, to all the minimum-wage retail and food industry workers out there, you do have a customer who thinks you are probably right.